There are no "requirements" to obtain assistance.
Dispute Resolution Services consists of two programs:
Mediation Services: (1) Provided at the courthouse and covers: small claims, unlawful detainer (eviction) and civil harassment. For cases already filed, the court has mediators available to assist with a possible settlement agreement before presenting the case to the judge. In-court mediation is voluntary and free to the parties involved; (2) Community Medication (out-of-court mediation), if you have not already filed a case, you can call the Mediation Line at (209) 474-8794 or email at firstname.lastname@example.org to invite the other party to a mediation session in our office at 6 South El Dorado Street, Suite 315 (the In-Shape building) in downtown Stockton. If the other party agrees to mediate out of court, a mediation session of up to three hours can be schedule in office, and the first hour of mediation will be free. A minimal $20 per hour fee is due from each side if the mediation exceeds one hour. Mediation is a voluntary, cooperative process, where a neutral third party (the mediator) assists in communicating and collaborating to resolve the dispute on their own terms instead of having a judge decide the case for them. Please call the Mediation Line for more information about this process.
Small Claims Advisory Services: Whether you are suing someone or being sued, they can provide assistance with basic questions about the small claims process in San Joaquin County. To access free small claims advising services, call (209) 473-6463, email at email@example.com, or attend one of the free in-person clinics that are held on the second Tuesday of each month at 5:00 p.m. (for advice on collecting on a small claims judgment) or at 7:00 p.m. (on how to start a small claims case). The clinics are held at Humphreys University, Laurence Drivon School of Law, 6650 Inglewood Avenue, Stockton, CA 95207. Please call the small claims advisory line at (209) 473-6463 to reserve a spot for the clinic.